Terms of Use
Welcome to Anugraha. These Terms of Use govern your access to and use of the Anugraha website, mobile application, and related services (collectively referred to as the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms of Use. If you do not agree with these terms, please refrain from using our services.
1. Acceptance of Terms
By creating an account, placing an order, or using any part of the Platform, you acknowledge that you have read, understood, and agreed to these Terms of Use, our Privacy Policy, and any other applicable policies.
2. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to use the Platform. By using Anugraha, you confirm that you meet these requirements.
3. Account Registration
To access certain features, you may be required to create an account.
You agree to:
- Provide accurate and complete information.
- Keep your login credentials secure.
- Be responsible for all activities conducted through your account.
- Notify us immediately of any unauthorized use of your account.
4. Products and Pricing
Anugraha strives to provide accurate product descriptions, pricing, and availability information. However:
- Product images are for illustration purposes and may vary slightly.
- Prices are subject to change without prior notice.
- We reserve the right to correct pricing errors and cancel affected orders.
- Product availability is subject to stock availability.
5. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate and complete.
- Payments must be made through approved payment methods.
- Orders are subject to acceptance and verification.
- We may refuse or cancel orders in cases of suspected fraud, pricing errors, or other valid reasons.
6. Delivery and Shipping
Delivery timelines are estimates and may vary due to factors beyond our control.
Customers are responsible for providing accurate delivery information. Anugraha is not liable for delays resulting from incorrect address details or circumstances beyond reasonable control.
7. Returns and Refunds
Returns, replacements, and refunds are governed by our Return and Refund Policy. Customers should review the policy before making purchases.
8. Prohibited Activities
Users must not:
- Violate any applicable laws or regulations.
- Use the Platform for fraudulent purposes.
- Interfere with the security or operation of the Platform.
- Upload harmful software, viruses, or malicious code.
- Copy, reproduce, or distribute Platform content without authorization.
9. Intellectual Property
All content on the Platform, including logos, designs, text, images, graphics, software, and trademarks, is the property of Anugraha or its licensors and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
To the maximum extent permitted by law, Anugraha shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Platform, products, or services.
Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.
11. Third-Party Links
The Platform may contain links to third-party websites or services. Anugraha is not responsible for the content, policies, or practices of such third parties.
12. Termination
We reserve the right to suspend or terminate access to the Platform at any time, without prior notice, if we believe a user has violated these Terms of Use or applicable laws.
13. Changes to Terms
Anugraha may modify these Terms of Use at any time. Updated versions will be posted on this page with the revised effective date. Continued use of the Platform constitutes acceptance of the updated terms.
14. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered business location.
15. Contact Us
If you have any questions regarding these Terms of Use, please contact us through the contact information provided on our Platform.
